GlobalDrive OÜ as a rightful licenser of Stormline brand covers inflatables, and windsurfing equipment, manufactured under the brand Stormline and sold by GlobalDrive OÜ as follows:
Limited warranty against manufacturing defects, excludes all other warranties, expressed or implied, including, implied warranties of merchantability and fitness for a particular purpose, with regard to Stormline sup boards, and windsurfing equipment. It excludes any incidental or consequential damages or expenses resulting from any defects. GlobalDrive OÜ liability will be limited to an amount equal to the consumers original purchase price, paid for the defective product.
Some state, country, or provincial laws do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. To the extent any limitation or exclusion contained herein is contrary to any country, state, or provincial law, such limitation or exclusion shall be severable and all other terms herein shall remain in full force and effect and are valid and enforceable.
This warranty gives you specific legal rights and you may also have other rights. For consumers who are covered by state, country or provincial consumer protection laws or regulations, the benefits from this warranty are in addition to all rights conveyed by such consumer protection laws.
On-Line Warranty Registration
Fill in the form within 2 weeks of purchase in order to ensure its validity and activation. Retain your original purchase receipt for presentation in the unlikely event of a warranty claim and contact your dealer or the authorised distributor in our international distributor locator, should a claim be necessary. The on-line registration form can be found here.
Terms and Conditions
For the original retail purchaser (“Consumer”) GlobalDrive OÜ provides a 12 month, three (3) year warranty, against material or manufacturing defects of the hull against material or manufacturing defects from the date of purchase.
Limited Warranty Details
We guarantee our products are free of defects or damage caused by workmanship or materials, for the duration of 36 months after purchase date.
This warranty commitment does not cover any other claim conditions in relation to damage or defects, associated directly or indirectly as a result of the following:
wear and tear arising from both normal and casual use
extremes of weather or environmental conditions
cleaning with any liquid other than cool, fresh water
temperatures > 40 and < 2 degrees centigrade
prolonged storage in temperatures >30 and < 2 degrees centigrade
while in the possession of a freight carrier, including air transportation
as a result of loading, unloading or dropping by any party
as a result of over tightening on a car or rack systems
by accident, neglect, improper use or handling
being towed by any additional means
use for any activity other than its intended purpose or limits of design
structural or dimensional modifications
repairs made by any third party other than MRD
storage of inflatable boards within a bag when wet or damp
incorrect folding-over of fin boxes
collision with any object stationary or moving
jumping directly onto a board from an elevated height
random acts of aggressive or unreasonable behaviour during use of the product
storage of the product in either damp, dark, ventilation free areas
use of non-standard fins, larger than specified
use of the item after a claim is lodged where additional damage occurs
colour fading or variations as a result of UV influences
failure to fresh-water rinse equipment after each use
salt water crystallisation resulting in fading, deterioration or failure of materials
failure to make dry the product before storage
failure to follow instructions of use supplied with the product or at the website
failure to follow the guidance of handling and use by your retailer
use of excessive force, including over-tightening, pushing or twisting
dragging of product over abrasive or sharp surfaces
use of board or paddle by a person of a mass, exceeding design and material limits
loan of the product by the owner, for any commercial purpose
use of products where use is not intended
use in excessive winds where impact damage may be likely
breakages / damage which occur in the surf or rapid rivers are not covered
over-inflation of boards beyond 18psi
over-tensioning of outhauls or in-hauls
folding of the inflatables along fin box seam causing deformation
Obtaining Warranty Service
If you have a problem with your SUP board and you suspect that it may be due to defective materials or workmanship, contact the nearest authorised GlobalDrive OÜ SUP dealer and arrange to have the problem inspected. The Consumer is responsible for delivery to, and pickup from, the closest authorised dealer.
If as a result of the dealer’s inspection they indicate a defect attributable to materials or workmanship, GlobalDrive OÜ will repair or replace your Stormline SUP board free of charge at the Company’s discretion. Proof of purchase will be required and is valid only to the original purchaser. GlobalDrive, does not cover transportation or tax related expenses under the conditions of the limited warranty. We will also require detailed photos showing the problem in order to process any claims.
Repairs in a Country When not the Original Country of Purchase
If service is required in a country that is not the country of purchase, the consumer will comply with all applicable export laws and regulations and be responsible for all customs duties, value add tax (VAT), and other associated taxes and charges. For international service, the GlobalDrive OÜ SUP Distributor may repair or exchange defective products and parts with comparable products and parts that comply with local standards.
GlobalDrive OÜ Options
GlobalDrive OÜ, retains the right to satisfy warranty via repair or replacement of products or of components deemed defective. In addition, GlobalDrive OÜ reserves the right to replace original Stormline SUP boards or equipment with comparable current products.
Please select your country from the list in order for our managers to select the best delivery options for you
We are ready to answer any question!
We are ready to answer any question!